Responsibilities:
- Assist customer to solve their queries
- Maintain precise records.
- Assisting the customers with answering inquiries or using the client's tools
- Carefully follow instructions and pre-established guidelines to perform assigned tasks.
- Ensure that all work is processed according to the team's minimum standard.
- Report any issues or system limitations to the direct supervisor.
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Requirements:
- Fluent communication skill in English (both written & spoken)
- Must have 2 – 3 years of experience in customer service (B2B or B2C) or call center
- Excellent analytical and numerical skills (logic score above 85)
Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand.
ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 700 employees providing services to our clients across the globe.
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